How we work · Rechsteiner Informatik
How a project unfolds with us.
No black-box process. You know what to expect before every step — and you know the cost framework before any development begins. That gives you planning certainty from the very first minute.
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Initial consultation & situation review
We listen, assess the starting situation together, and tell you honestly whether we are the right partner — and if so, which approach makes sense. The conversation is free and without obligation, on site in Eastern Switzerland or by video call.
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Quote & approach model
Based on the situation review, we prepare a quote with clearly named stages, deliverables, and a transparent cost framework. This makes it easy to follow what is created and when — and you can adjust the scope before placing the order.
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Implementation in stages
We develop in short cycles and regularly show you working interim builds. That way you see early where things are heading and can steer along the way — instead of facing a finished result at the end that does not fit. A direct line, personal and reliable.
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Handover & onboarding
At the end comes a careful handover: training at your own pace, clear documentation and — where relevant — access credentials, hosting, and maintenance instructions. You manage content and data yourself from then on. You stay independent — your presence belongs to you, not to us.
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Support over the years
Once a project wraps up, it does not disappear into an anonymous support pool. Further development, adjustments, and questions are handled personally and with knowledge of your project — with no need to re-explain, no loss of context. That saves you time and repeated explanations with every follow-up request.
Before any development begins, you receive a written cost framework with named stages and clearly assigned line items. You know what you are paying for — and keep the budget under control at all times.
A
Framework before the order
The quote breaks down which stages cost how much and why. You can still adjust the scope and sequence before you sign.
B
Changes communicated clearly
If the scope changes during implementation, we discuss it before we carry on — not only on the final invoice.
C
Stages as a steering tool
Every stage has a definable result. If you want to pause or change course after stage 2, that is possible — without locking up the entire budget.
D
No flat rate for every project
Every project is different. We do not quote a lump sum for something we have not yet assessed — an honest initial consultation always comes before any payment.
§ 04 / 04 — It starts here
Stage 01 is free.
The initial consultation costs you nothing but half an hour. You leave with a clear, honest assessment — whether and how we are a fit, and what a project realistically costs and how long it takes.